Mulitracks outage currently affecting access to files and charts
View the provider incident record →Current answer
Planning Center experienced a major incident: Mulitracks outage currently affecting access to files and charts. ServiceAlert observed recovery on Sep 9, 2026.
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Incident Lifecycle
Affected Components
Services
Incident Timeline
Identified
Multitracks API is currently returning 401 errors. Their team is looking into it and we will update this page as we hear more.
Sep 9, 2026 at 1:24 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 9, 2026 at 1:06 PM UTC
Investigating
Our team is aware of and looking into reports of errors when using the Multitracks integration (ex: linking users, accessing charts, listening to files). We're currently investigating the issue to restore full functionality.
Sep 9, 2026 at 1:01 PM UTC
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