New Multi-region uptime checks and custom-domain status pages

Check-Ins sessions not starting automatically

Major Impact Resolved Duration: 10h 4m October 4, 2026
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Current answer

Planning Center experienced a major incident: Check-Ins sessions not starting automatically. ServiceAlert observed recovery on Oct 4, 2026.

Official Planning Center status page Current Planning Center status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Check-Ins

Incident Timeline

Monitoring
We have a fix in place and a monitoring the results.
Oct 4, 2026 at 1:59 PM UTC
Identified
We have identified the issue and a fix is being implemented.
Oct 4, 2026 at 1:29 PM UTC
Investigating
We're investigating reports that some Check-Ins events didn't start a new session automatically. If your event should be live but isn't, open the event in Check-Ins and click Start a new session.
Oct 4, 2026 at 1:05 PM UTC
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