Call Failures via Singapore PoP - Registered Endpoints and Zoom Guest Join
View the provider incident record →Current answer
Pexip Service experienced a major incident: Call Failures via Singapore PoP - Registered Endpoints and Zoom Guest Join. ServiceAlert observed recovery on Nov 5, 2026.
Official Pexip Service status page Current Pexip Service status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Pexip Service for future changes.
Incident Lifecycle
Affected Components
Calling
Incident Timeline
Monitoring
The issue has been identified and the outage mitigated.
We will continue to monitor the performance of this location.
We will continue to monitor the performance of this location.
Nov 4, 2026 at 6:56 AM UTC
Investigating
We are currently investigating an outage at the Singapore PoP affecting registered VTC endpoints.
The call failure issue has also been reported for some Zoom Guest Join calls routing via this location.
More information will be provided in due course.
The call failure issue has also been reported for some Zoom Guest Join calls routing via this location.
More information will be provided in due course.
Nov 4, 2026 at 6:10 AM UTC
Was your business affected by this Pexip Service outage?
Follow Pexip Service and route available status alerts to email or a team channel.