New Multi-region uptime checks and custom-domain status pages

Intermittent SIP call failures in Singapore

Minor Impact Resolved Duration: 2h 4m November 10, 2026
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Current answer

Pexip Service experienced a minor incident: Intermittent SIP call failures in Singapore. ServiceAlert observed recovery on Nov 10, 2026.

Official Pexip Service status page Current Pexip Service status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Connect for Microsoft Teams Meetings Connect for Microsoft Teams Rooms (MTRs) Connect for Zoom Rooms Connect for Google Meet Meetings

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Nov 10, 2026 at 9:12 AM UTC
Investigating
We are investigating intermittent failures affecting external SIP calls in the Singapore region. Some calls to and from external SIP destinations may fail to connect.
Nov 10, 2026 at 8:55 AM UTC
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