Current answer
Pexip Service experienced a minor incident: Unexpected disconnections for SIP calls over TCP. ServiceAlert observed recovery on Oct 29, 2026.
Official Pexip Service status page Current Pexip Service status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Connect for Microsoft Teams Meetings
Connect for Google Meet Meetings
Virtual Meeting Room (VMR) Service
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 29, 2026 at 4:48 PM UTC
Identified
We have identified an issue that can cause SIP calls over TCP (port 5060) to drop unexpectedly. Affected calls connect normally but typically disconnect after a minute or two.
Oct 29, 2026 at 4:35 PM UTC
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