Current answer
Persona experienced a partial incident: Increased 500 errors. Resolved on Jan 15, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Persona for future changes.
Provider notice timeline
Affected Components
API
Inquiries & Collections
Reports
Verifications
Incident Timeline
Resolved
We have now fully recovered. All systems are operational. Thank you for your patience.
Jan 15, 2026 at 5:07 PM UTC
Monitoring
We have recovered in all regions and are closely monitoring systems as traffic resumes. The increase in 500 errors began around 15:36UTC and recovered around 16:33UTC.
Jan 15, 2026 at 4:34 PM UTC
Identified
Our engineering teams have identified a fix and are working on remediation. We will provide another update shortly.
Jan 15, 2026 at 4:24 PM UTC
Investigating
We are observing an increase in 500 errors beginning around 15:36UTC. Our engineering team is investigating and we will provide additional updates shortly.
Jan 15, 2026 at 4:10 PM UTC
Investigating
Persona is investigating reports with problems within the platform and will update in the next 5 minutes
Jan 15, 2026 at 4:00 PM UTC
Was your business affected by this Persona outage?
Follow Persona and route available status alerts to email or a team channel.