Degraded Service – Administration Console Authentication issue
Incident Lifecycle
Affected Components
Administration Console
United States Grid
United States B Grid
United Kingdom Grid
South African Grid
Australian Grid
German Grid
Canadian Grid
Incident Timeline
Investigating
We have taken mitigation steps and believe we have resolved the issue causing login failures and disruption to Administration Console for some customers across multiple regions. Our Engineering team is closely monitoring the situation as services continue to stabilize and return to normal levels. We will provide further updates here.
Aug 24, 2026 at 3:18 PM UTC
Monitoring
We have identified the cause of authentication issues affecting the Administration Console for some customers. Expect to see intermittent failures and high latency. Email flow and other services are not impacted. Our teams are actively working on a resolution, and further updates will be posted here as they become available.
Aug 24, 2026 at 3:09 PM UTC
Monitoring
We have identified the cause of authentication issues affecting the Administration Console for some customers globally. Email flow and other services are not impacted. Our teams are actively working on a resolution, and further updates will be posted here as they become available.
Aug 24, 2026 at 3:08 PM UTC
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