New Multi-region uptime checks and custom-domain status pages

Administration Console Page Loading Issue

Minor Impact Investigating Ongoing July 23, 2026

Incident Lifecycle

Monitoring Monitoring Monitoring Monitoring Investigating

Incident Timeline

Investigating
We have taken mitigation steps and believe we have resolved the issue affecting some customers where attempting to load certain pages within the Mimecast Administration Console redirected users back to the Main Page.
Our Engineering team is closely monitoring the situation to ensure continued stability and performance. We will provide further updates here as they become available.
Jul 23, 2026 at 5:11 PM UTC
Monitoring
Our Engineering teams are actively engaged implementing mitigation steps to resolve the issue affecting some customers, where attempting to load certain pages within the Mimecast Administration Console redirects back to the Main Page. We will continue to provide updates here as they become available.
Jul 23, 2026 at 2:19 PM UTC
Monitoring
We continue to work on a resolution for the issue affecting some customers, where attempting to load certain pages within the Mimecast Administration Console redirects back to the Main Page. We will continue to provide updates here as they become available.
Jul 23, 2026 at 12:03 PM UTC
Monitoring
We have identified the cause of the issue affecting the loading of certain pages within the Mimecast Administration Console. Our teams are working on implementing remediation to resolve the issue, and further updates will be posted here as they become available.
Jul 23, 2026 at 10:33 AM UTC
Monitoring
We are aware that some customers may be experiencing an issue when attempting to load certain pages within the Mimecast Administration Console, resulting in a redirect back to the Main Page. We are currently investigating the issue and updates will be posted here as they become available.
Jul 23, 2026 at 9:52 AM UTC
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