Outbound delivery delays on AU grid
Incident Lifecycle
Incident Timeline
Investigating
We have applied mitigation steps to resolve the issue causing outbound MX lookup errors for a subset of AU-hosted customers. Some outbound mail may still be delayed while the backlog clears. We're monitoring closely to confirm full recovery and will provide further updates as they become available.
Jul 27, 2026 at 7:28 AM UTC
Monitoring
We have identified the issue causing outbound MX lookup errors for a subset of AU-hosted customers and are working on a resolution. We'll provide further updates as they become available.
Jul 27, 2026 at 6:40 AM UTC
Monitoring
We are aware that some customers on our AU grid may be experiencing outbound mail delivery delays due to MX lookup errors, with messages held in the delivery queue. We are investigating and will post updates here as they become available.
Jul 27, 2026 at 6:03 AM UTC
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