Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)
View the provider incident record →Current answer
LiveKit experienced a minor incident: Investigating scaling issue affecting Cloud Agents in EU (Frankfurt). ServiceAlert observed recovery on Oct 5, 2026.
Looking for an update now? Check the current status, or follow LiveKit for future changes.
Incident Lifecycle
Affected Components
Europe Central - Cloud Agents
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring to confirm full recovery.
Oct 5, 2026 at 1:40 PM UTC
Investigating
We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.
Oct 5, 2026 at 1:34 PM UTC
Was your business affected by this LiveKit outage?
Follow LiveKit and route available status alerts to email or a team channel.