Intermittent connection timeouts in the Frankfurt region
View the provider incident record →Current answer
LiveKit experienced a minor incident: Intermittent connection timeouts in the Frankfurt region. ServiceAlert observed recovery on Oct 16, 2026.
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Incident Lifecycle
Affected Components
Europe Central - Real Time Communication
Incident Timeline
Monitoring
We have routed traffic away from the affected infrastructure in our Frankfurt (EU) region, and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.
Oct 16, 2026 at 11:15 AM UTC
Investigating
We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are routing traffic away from the affected infrastructure and will post an update once this is complete.
Oct 16, 2026 at 10:55 AM UTC
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