Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP
View the provider incident record →Current answer
LiveKit experienced a minor incident: Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP. ServiceAlert observed recovery on Sep 15, 2026.
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Incident Lifecycle
Affected Components
Global Egress
Global Ingress
Global SIP
Incident Timeline
Monitoring
We are continuing to monitor, but want to keep users up to date with how we believe impact may have materialized. The first impact window started at 13:40 UTC and impacted Ingress and Egress services for about 3 minutes. The second impact window started at 16:11 UTC and impacted SIP, Ingress, and Egress services for about 1 minute.
Sep 15, 2026 at 6:03 PM UTC
Monitoring
We are still investigating, but believe that customer impact should be mostly mitigated - although some spikes may still be occurring. We are investigating reports of aborted egresses which we believe were also related to this issue. We will post another update as soon as possible.
Sep 15, 2026 at 5:37 PM UTC
Investigating
We are investigating reports of intermittently increased API latencies starting at 13:30 UTC. Users may observe increased latency spikes across all APIs.
Sep 15, 2026 at 5:04 PM UTC
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