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Restaurant O-Series: API intermittently failing requests

Major Impact Resolved Duration: 18m September 1, 2026
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Current answer

Lightspeed experienced a major incident: Restaurant O-Series: API intermittently failing requests. ServiceAlert observed recovery on Sep 1, 2026.

Official Lightspeed status page Current Lightspeed status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
API

Incident Timeline

Investigating
Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API intermittently, resulting in online ordering delays starting at approximately 11:10AM AEST.
Sep 1, 2026 at 1:26 AM UTC
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