Current answer
Lightspeed experienced a minor incident: Stale/Missing Data in Backoffice Reports. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
Back Office - Reporting
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 1, 2026 at 7:07 PM UTC
Monitoring
Following an incident this morning, some of today's reports may be temporarily incomplete or delayed. Your sales data is safe on the pos and reports will be corrected. We recommend not relying on today's report totals for reconciliation until we confirm the fix.
Oct 1, 2026 at 7:02 PM UTC
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