Current answer
Lightspeed experienced a minor incident: K-Series local payment processing degraded. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Lightspeed Payments
Incident Timeline
Monitoring
Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.
Sep 25, 2026 at 3:59 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 25, 2026 at 3:46 PM UTC
Investigating
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.
Sep 25, 2026 at 3:45 PM UTC
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