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Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments

Minor Impact Resolved Duration: 1d 14m September 9, 2026
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Current answer

Lightspeed experienced a minor incident: Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments. ServiceAlert observed recovery on Sep 10, 2026.

Official Lightspeed status page Current Lightspeed status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Lightspeed Payments

Incident Timeline

Investigating
We are currently investigating the issue.
Sep 9, 2026 at 7:03 AM UTC
Investigating
We have received reports that some CA merchants have been unable to process AMEX transactions since 4 September 2026 due to the payment method being disabled in error. Our team is actively investigating the issue, and we will provide further updates as soon as possible.
Sep 9, 2026 at 4:16 AM UTC
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