Delays - Entities Results Outdated / Lagging
Incident Lifecycle
Incident Timeline
Monitoring
We are still monitoring this incident, we still have some lag to catch up on. Backfilling of missing entities is also ongoing. We will post an update once everything is all caught up.
Aug 6, 2026 at 9:51 PM UTC
Monitoring
We have identified the root cause and now we are working on the recovering.
We will post an update once the delay is over.
Thank you for your patience.
We will post an update once the delay is over.
Thank you for your patience.
Aug 6, 2026 at 3:39 AM UTC
Identified
We’re looking into an issue where Entities (products, sales and inventory and customers) are displaying out-of-date results to Lightspeed (X-Series) retailers and will keep you posted with updates as they come. Thanks for your patience.
Aug 6, 2026 at 2:45 AM UTC
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