Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0
Incident Lifecycle
Affected Components
POS
Incident Timeline
Investigating
We are continuing to investigate this issue.
Aug 19, 2026 at 3:32 AM UTC
Investigating
We are aware that some venues have reported printing problems after the Lightspeed Restaurant iOS POS
app updated to version 3.16.0. Two separate situations are involved, and they look different on screen.
<b>Bluetooth printers</b>
Where one Bluetooth printer is set up to print more than one docket, for example a coffee docket and a kitchen docket, the first docket prints and a second may show a "printer busy" message instead of printing.
We can correct this remotely. No app update, no chan...
app updated to version 3.16.0. Two separate situations are involved, and they look different on screen.
<b>Bluetooth printers</b>
Where one Bluetooth printer is set up to print more than one docket, for example a coffee docket and a kitchen docket, the first docket prints and a second may show a "printer busy" message instead of printing.
We can correct this remotely. No app update, no chan...
Aug 19, 2026 at 1:20 AM UTC
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