App version 6.22.0 on iPads with a non-English language setting are unable to open registers.
Incident Lifecycle
Incident Timeline
Monitoring
We have released version 6.22.1 that restores the capability to open the register on iPad.
Aug 10, 2026 at 1:38 PM UTC
Identified
We've identified the issue preventing registers from opening on app version 6.22 for iPads using a non-English language setting. We're working on a fix and will share updates as they become available.
Aug 7, 2026 at 2:07 PM UTC
Investigating
We're aware of an issue where retailers using app version 6.22 on iPads with a non-English language setting are unable to open registers. We're actively working on a fix and will provide updates as they become available.
Aug 7, 2026 at 1:59 PM UTC
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