Transaction Processing
Incident Lifecycle
Affected Components
Lightspeed Payments
Incident Timeline
Monitoring
Mastercard service is now operational, and we are seeing successful Lightspeed Payments transactions again. We are continuing to monitor payment processing across Wi-Fi and hotspot connections before resolving the incident.
Aug 15, 2026 at 6:29 AM UTC
Identified
We have identified a widespread issue affecting Mastercard payment processing. Some Lightspeed Payments transactions may be declined, regardless of whether the terminal is connected via Wi-Fi or a hotspot. We’ll provide further updates as they become available.
Aug 15, 2026 at 5:59 AM UTC
Investigating
We continue to monitor the Mastercard issue affecting some Lightspeed Payments transactions across Wi-Fi and hotspot connections. Our team is working on this and will provide further updates as more information becomes available.
Aug 15, 2026 at 5:57 AM UTC
Investigating
We are aware of an issue impacting some customers’ ability to process Lightspeed Payments transactions. Card payments may be declined intermittently across both Wi-Fi and hotspot connections. Our team is investigating and will continue to post updates here as they become available.
Aug 15, 2026 at 5:48 AM UTC
Was your business affected by this Lightspeed outage?
Follow Lightspeed and route available status alerts to email or a team channel.