Current answer
Lightspeed experienced a minor incident: X-Series: On-Account payments not updating. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Setup
Incident Timeline
Investigating
We are aware of an issue where on-account payment information is not updating as expected.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Sep 3, 2026 at 3:23 PM UTC
Investigating
We are aware of an issue where on-account payment information is not updating as expected.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
Sep 3, 2026 at 3:22 PM UTC
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