Current answer
Intercom experienced a minor incident: iOS users facing issues logging into Fin. Resolved on Jun 24, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Intercom for future changes.
Provider notice timeline
Affected Components
US Hosting / Mobile Messenger
EU Hosting / Mobile Messenger
AU Hosting / Mobile Messenger
Incident Timeline
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Jun 24, 2026 at 11:57 AM UTC
Investigating
iOS users are experiencing login failures when trying to login to Fin - currently investigating root cause
Jun 24, 2026 at 11:19 AM UTC
Identified
iOS users are experiencing login failures when trying to login to Fin
Jun 24, 2026 at 11:09 AM UTC
Identified
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
Jun 24, 2026 at 11:03 AM UTC
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