20 October 2026 - CareCredit Integrated Payments may be unavailable
View the provider incident record →Current answer
eVetPractice (IDEXX) experienced a major incident: 20 October 2026 - CareCredit Integrated Payments may be unavailable. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
Online Payments
Incident Timeline
Investigating
We are investigating reports that CareCredit Integrated Payments in Cornerstone may be unavailable.
Affected practices are unable to take CareCredit payments, and the CareCredit window may appear blank when a payment is started. We are actively working with CareCredit and our payments team to identify the cause and restore service.
Updates will be posted to this event as more information becomes available.
Affected practices are unable to take CareCredit payments, and the CareCredit window may appear blank when a payment is started. We are actively working with CareCredit and our payments team to identify the cause and restore service.
Updates will be posted to this event as more information becomes available.
Oct 20, 2026 at 2:46 PM UTC
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