Current answer
Epos Now experienced a major incident: Epos Now Login Service - Unavailable. ServiceAlert observed recovery on Oct 3, 2026.
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Incident Lifecycle
Affected Components
EPOS NOW HQ BACK OFFICE
EPOS NOW FRONT TILL
SUPPORT CENTRE
APP STORE
Incident Timeline
Monitoring
A fix has been deployed and all services should be restored, our team will monitor performance to ensure no further impact.
Oct 3, 2026 at 9:16 PM UTC
Identified
We have identified the issue and our team is working on resolving, customers already logged in to Epos Now services are unaffected.
Oct 3, 2026 at 9:14 PM UTC
Investigating
We are investigating an incident where users are unable to log in to Epos Now services, our team is currently investigating and will provide updates as they become available.
Oct 3, 2026 at 9:06 PM UTC
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