Investigating a possible issue affecting some Epos Now services

A corrective action has now been implemented, and our engineering team is actively monitoring the service to ensure everything is operating as expected.

We are continuing to review the situation to confirm the effectiveness of the changes and ensure service stability.

Thank you for your patience and understanding throughout this matter. We will provide a further update once monitoring has been completed.

Our engineering team is actively investigating the reported issue and working to identify the underlying cause.

We understand the impact this may be having on your business and want to reassure you that this is being given the appropriate attention. Our team is working to establish the cause and determine the best course of action towards a resolution.

Thank you for your patience and understanding while we work through this matter. We will continue to keep you updated as further information becomes available or there are any significant developments.

We are continuing to investigate this issue.

Our automated monitoring systems have detected a possible issue that may be affecting one or more Epos Now services. Our engineering team was alerted straight away and is actively investigating.

At this early stage we haven’t yet confirmed the cause or whether customers are affected at all.

If you’re having trouble right now, please keep an eye on our status page rather than restarting devices or changing settings. We’ll post an update here as soon as we know more, and again once everything is confirmed working normally.

Thanks for bearing with us.