Current answer
EmploymentHero experienced a major incident: Investigating: Issue accessing employee files. ServiceAlert observed recovery on Oct 26, 2026.
Official EmploymentHero status page Current EmploymentHero status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
HR Software
Incident Timeline
Investigating
Our Product Team is aware of an issue affecting a small group of users, who may be unable to access employee files in the HR platform. They are investigating as a priority.
We’ll share an update as soon as we have more information, or once this is resolved. If you have any questions in the meantime, please reach out to our team.
We’ll share an update as soon as we have more information, or once this is resolved. If you have any questions in the meantime, please reach out to our team.
Oct 25, 2026 at 11:41 PM UTC
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