Users are unable to access expense claims and management
View the provider incident record →Current answer
EmploymentHero experienced a major incident: Users are unable to access expense claims and management. ServiceAlert observed recovery on Oct 13, 2026.
Official EmploymentHero status page Current EmploymentHero status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
HR Software
Incident Timeline
Monitoring
A fix has been deployed for the issue affecting users accessing expense claims and expense management. We are monitoring the situation to confirm full resolution and will update this page shortly.
Oct 13, 2026 at 7:32 AM UTC
Identified
We have identified the cause of the issue affecting users accessing expense claims and expense management. Our team is working on a fix and we will update this page as we make progress.
Oct 13, 2026 at 7:30 AM UTC
Investigating
We are aware of an issue with users accessing expense claims and expense management. We are investigating this issue.
Oct 13, 2026 at 6:25 AM UTC
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