Current answer
EmploymentHero experienced a major incident: Problems related to Pay Runs. ServiceAlert observed recovery on Sep 2, 2026.
Official EmploymentHero status page Current EmploymentHero status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow EmploymentHero for future changes.
Incident Lifecycle
Affected Components
Create Pay Run
Create Pay Run
Create Pay Run
Create Pay Run
Create Pay Run
Incident Timeline
Monitoring
The issue has been fixed and we are now monitoring.
Sep 2, 2026 at 2:05 AM UTC
Investigating
Hi there. We are currently experiencing an issue that prevents removing employees from a pay run. If you have tried deleting the pay run as a workaround, you may also be seeing an error with that. Our team is actively working on a fix and has already made progress. A resolution is being rolled out now and things should be back to normal soon.
. We are aware of issues with not being able to remove employee from a pay run
. Unable to delete pay run
. Unable to finalise pay run
. Unable to adju...
. We are aware of issues with not being able to remove employee from a pay run
. Unable to delete pay run
. Unable to finalise pay run
. Unable to adju...
Sep 2, 2026 at 2:00 AM UTC
Was your business affected by this EmploymentHero outage?
Follow EmploymentHero and route available status alerts to email or a team channel.