New Multi-region uptime checks and custom-domain status pages

Service Notification: Smart Plan

Major Impact Resolved Duration: 2h 15m August 20, 2026

Incident Lifecycle

Investigating Monitoring
Affected Components
Ellucian Smart Plan (US)

Incident Timeline

Monitoring
Ellucian has resolved the issue and restored service. We will continue to actively monitor the service.
Additional updates will be provided on this status page.

Thank You,
Your Ellucian Team
Aug 20, 2026 at 4:17 PM UTC
Investigating
Ellucian is aware of an issue affecting Smart Plan for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Aug 20, 2026 at 2:49 PM UTC
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