New Multi-region uptime checks and custom-domain status pages

Service Notification: Student Financial Success

Minor Impact Resolved Duration: 27d 9h 41m July 23, 2026

Incident Lifecycle

Identified Identified Identified Monitoring

Incident Timeline

Monitoring
Microsoft identified the issue causing the Azure outage and have begun resolution. At this time the Ellucian Student Financial Success line of products is back online. We will continue to monitor the situation to ensure full restoration of all services. Further updates as appropriate.

Thank You,
Your Ellucian Team
Jul 23, 2026 at 6:55 PM UTC
Identified
Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Jul 23, 2026 at 6:13 PM UTC
Identified
Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Jul 23, 2026 at 4:51 PM UTC
Identified
Ellucian is aware of an issue affecting Student Financial Success for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Jul 23, 2026 at 4:28 PM UTC
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