New Multi-region uptime checks and custom-domain status pages

Service Notification: Colleague SaaS / Web interfaces

Major Impact Resolved Duration: 105d 11h 22m May 6, 2026

Incident Lifecycle

Identified Identified

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
May 6, 2026 at 3:48 PM UTC
Identified
Ellucian is aware that Colleague SaaS customers may be experiencing issues accessing the Self-Service, User Interface or Colleague Web API applications. Ellucian Engineers have identified a solution and are working towards implementing that solution. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
May 6, 2026 at 2:47 PM UTC
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