Current answer
EBANX experienced a major incident: [Bolivia][Cash] Payment processing outage. ServiceAlert observed recovery on Nov 10, 2026.
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Incident Lifecycle
Affected Components
Cash
Incident Timeline
Identified
Payment method(s): Cash
Country: Bolivia
Impact: The cause of the issue affecting Cash payments has been identified. Cash payment requests are failing, and vouchers are not being generated. Efforts are underway to resolve this and restore full service.
Country: Bolivia
Impact: The cause of the issue affecting Cash payments has been identified. Cash payment requests are failing, and vouchers are not being generated. Efforts are underway to resolve this and restore full service.
Nov 10, 2026 at 7:26 AM UTC
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