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[Bolivia][Cash] Payment processing degradation

Major Impact Resolved Duration: 20m October 15, 2026
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Current answer

EBANX experienced a major incident: [Bolivia][Cash] Payment processing degradation. ServiceAlert observed recovery on Oct 16, 2026.

Official EBANX status page Current EBANX status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Cash

Incident Timeline

Investigating
Payment method(s): Cash
Country: Bolivia
Impact: We are experiencing a communication issue with our partner in Bolivia, affecting Cash payments. As a result, some transactions may experience minor delays or failures. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.
Oct 15, 2026 at 11:54 PM UTC
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