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EBANX

[Colombia][E-Wallet] Payment processing degradation

Major Impact Resolved Duration: 2h 13m September 29, 2026
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Current answer

EBANX experienced a major incident: [Colombia][E-Wallet] Payment processing degradation. ServiceAlert observed recovery on Sep 29, 2026.

Official EBANX status page Current EBANX status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
E-Wallet

Incident Timeline

Identified
Payment method(s): E-Wallet
Country: Colombia
Impact: We have identified an issue affecting E-Wallet transactions in Colombia, leading to processing degradation. Our teams are actively working with our partners to restore full service.
Sep 29, 2026 at 8:11 PM UTC
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