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Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)

Minor Impact Resolved Duration: 2h 3m September 11, 2026
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Current answer

DrFirst experienced a minor incident: Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3). ServiceAlert observed recovery on Sep 11, 2026.

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Incident Lifecycle

Investigating Investigating
Affected Components
E-Prescribing Desktop Region 3 (Rcopia)

Incident Timeline

Investigating
We are continuing to investigate this issue.
Sep 11, 2026 at 2:08 PM UTC
Investigating
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Region 3) at this time. Our engineers are aware and working to resolve this as soon as possible.
Sep 11, 2026 at 1:16 PM UTC
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