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Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Minor Impact Resolved Duration: 1h 13m September 8, 2026
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Current answer

DrFirst experienced a minor incident: Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment). ServiceAlert observed recovery on Sep 8, 2026.

Official DrFirst status page Current DrFirst status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Sep 8, 2026 at 4:36 PM UTC
Investigating
Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.
Sep 8, 2026 at 4:01 PM UTC
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