Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
View the provider incident record →Current answer
DrFirst experienced a minor incident: Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment). ServiceAlert observed recovery on Sep 8, 2026.
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Incident Lifecycle
Affected Components
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 8, 2026 at 4:36 PM UTC
Investigating
Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.
Sep 8, 2026 at 4:01 PM UTC
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