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PDMP Third-Party Incident

Minor Impact Resolved Duration: 1h 5m September 3, 2026
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Current answer

DrFirst experienced a minor incident: PDMP Third-Party Incident. ServiceAlert observed recovery on Sep 3, 2026.

Official DrFirst status page Current DrFirst status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
PDMP

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 2:28 PM UTC
Investigating
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
Sep 3, 2026 at 1:44 PM UTC
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