Current answer
Chase UK experienced a minor incident: Trouble with your card. ServiceAlert observed recovery on Oct 8, 2026.
Looking for an update now? Check the current status, or follow Chase UK for future changes.
Incident Lifecycle
Affected Components
Using your card
Incident Timeline
Investigating
We are continuing to investigate this issue.
Oct 8, 2026 at 12:05 AM UTC
Investigating
A problem with our systems means that you may have trouble seeing your card details in the app right now. This may affect online payments, as your card name, number, expiry date and security code won't be visible for now. You may also have trouble with some online card transactions. You can still use your card in-store.
We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
Oct 8, 2026 at 12:05 AM UTC
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