Current answer
Chase UK experienced a minor incident: Issues using J.P. Morgan Personal Investing. ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 13, 2026 at 11:30 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 13, 2026 at 6:06 PM UTC
Identified
We have a problem with one of our systems at the moment.
It means you might experience some delays when trying to do things like create a pot with J.P. Morgan Personal Investing. If this happens, please try again.
We're working as fast as we can to fix it and we're sorry for any problems this causes you.
It means you might experience some delays when trying to do things like create a pot with J.P. Morgan Personal Investing. If this happens, please try again.
We're working as fast as we can to fix it and we're sorry for any problems this causes you.
Oct 13, 2026 at 6:06 PM UTC
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