Current answer
Brandwatch experienced a major incident: Publish - Shortened URL links failing to load. ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
Publish
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 9:47 AM UTC
Investigating
We are aware of an issue impacting new and existing Publish Shortened URLs where the page fails to load. This issue impacting both Shortened URLs generated in-posts, and calendar/post sharelinks.
This has been escalated to our Engineering Team for investigation.
We sincerely apologise for any disruption or inconvenience this issue causes, we will provide an update as soon as possible.
This has been escalated to our Engineering Team for investigation.
We sincerely apologise for any disruption or inconvenience this issue causes, we will provide an update as soon as possible.
Aug 31, 2026 at 12:09 AM UTC
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