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SPEI MXN transactions service degraded

Critical Impact Resolved Duration: 37m September 1, 2026
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Current answer

Bitso experienced a critical incident: SPEI MXN transactions service degraded. ServiceAlert observed recovery on Sep 1, 2026.

Official Bitso status page Current Bitso status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Bank Transfer (SPEI)

Incident Timeline

Investigating
We are currently investigating an issue affecting MXN deposits and withdrawals. Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

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Actualmente estamos investigando un problema que está afectando los depósitos y retiros de MXN. Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento...
Sep 1, 2026 at 7:37 PM UTC
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