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Degradation – Catalog data ingestion issue

Minor Impact Resolved Duration: 82d 19h 8m May 29, 2026

Incident Lifecycle

Investigating Monitoring Monitoring Monitoring Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
June 4th, 2026, 4:00 PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
Jun 3, 2026 at 9:30 PM UTC
Monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
June 3rd, 2026, 4:00 PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
Jun 2, 2026 at 8:25 PM UTC
Monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
June 2nd, 2026, 4:00 PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
Jun 2, 2026 at 1:02 PM UTC
Monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
June 2nd, 2026, 8AM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 ...
Jun 1, 2026 at 4:08 PM UTC
Monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion . We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
June 1st, 2026, 8AM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904...
May 29, 2026 at 8:57 PM UTC
Monitoring
Degradation – Catalog data ingestion issue

Bazaarvoice continues working on fully restoring catalog data ingestion . We will provide an update at the time designated below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>
May 29th, 2026, 4pm CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-fre...
May 29, 2026 at 12:52 PM UTC
Investigating
Bazaarvoice has identified a catalog data ingestion issue resulting in delayed catalog updates from the respective product feeds.
Our engineering team has identified the root cause and is actively working to restore the data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>
May 29th, 2026, 8AM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:...
May 29, 2026 at 7:01 AM UTC
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