Practice Management Outage - Ap Southeast 2
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Actionstep Practice Management experienced a major incident: Practice Management Outage - Ap Southeast 2. ServiceAlert observed recovery on Aug 27, 2026.
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Incident Lifecycle
Affected Components
New Zealand, Australia, and South Pacific
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 27, 2026 at 11:37 PM UTC
Investigating
We are writing to inform you that our team is aware of an outage affecting the Actionstep Practice Management system that began on 28/08/2026 11:10 am NZT.
This issue is limited to a single server affecting a portion of our customers. Users running into 500 errors on different parts of the system.
Our team Engineering team are already investigating this as the top priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly regarding t...
This issue is limited to a single server affecting a portion of our customers. Users running into 500 errors on different parts of the system.
Our team Engineering team are already investigating this as the top priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly regarding t...
Aug 27, 2026 at 11:30 PM UTC
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