502 bad gateway errors on (eu-west-1) UK Server
View the provider incident record →Current answer
Actionstep Practice Management experienced a major incident: 502 bad gateway errors on (eu-west-1) UK Server. ServiceAlert observed recovery on Sep 28, 2026.
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Incident Lifecycle
Affected Components
United Kingdom, Middle East, Africa, and Europe
Incident Timeline
Investigating
We are writing to inform that our team is aware of the system outage that began on 28/09/2026, 15:30 pm BST.
Our team is investigating this as the top priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly regarding the progress of this work to ensure you are back online as soon as possible.
In the meantime, our support team is available by way of ticket submission to https://support.actionstep.com if you require assistance.
Our team is investigating this as the top priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly regarding the progress of this work to ensure you are back online as soon as possible.
In the meantime, our support team is available by way of ticket submission to https://support.actionstep.com if you require assistance.
Sep 28, 2026 at 2:42 PM UTC
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