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Yext Outage History

Daily provider-status observations and published incident history for Yext.

Operational

Yext is operational. Verified . Official provider source.

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96.6% of 59 verified observed days had no reported provider issue

90-Day Trend

Jul 25Oct 22

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 93.3% 30 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 24 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Inbound Voice Service Degradation
minor Observed active window 1h 13m

View incident details and source

Started:

Hearsay Relate
monitoring
A fix has been deployed to address the inbound voice issue affecting a subset of users.
identified
We are currently investigating an issue affecting inbound voice services for a subset of users. Impacted users may experience issues receiving inbound calls. Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. Outbound voice services are not currently known to be affected. We will provide another update as more information becomes available.
Partial outage: Hearsay platform intermittently unavailable
major Observed active window 2h 35m

View incident details and source

Started:

Hearsay Platform
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are seeing degraded performance with some areas of the Hearsay application. We are actively investigating and will update shortly.

Legacy Incident Archive

32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Intermittent Issues Accessing Hearsay User Portal
major Source not attested
Last archived state: resolved
View archived record details
Hearsay Platform
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the source of errors and are working on remediation.
investigating
We are currently investigating this issue.
Pages Publishing Delays
minor Source not attested
Last archived state: resolved
View archived record details
Pages Generation Pages Portal
monitoring
Github has mitigated the issues affecting Pages publishing and the portal. Service has been fully restored. We will continue to monitor the situation.
identified
We have identified an ongoing GitHub service incident that is causing delays for some Yext Pages publishes and resulting in degradations in the platform. Publishing requests may take longer than expected to complete. We are monitoring GitHub’s recovery and will provide an update as more information becomes available.
EU Pages Publishing Delays
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
identified
We have identified the issue and are working on remediation.
investigating
We are investigating reports of delays in Pages Publishing in the EU.
July 2026
Hearsay for Intune by Yext iOS application has login failures
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring results. Users of our Intune iOS application should update to the latest version, 9.5.2.
identified
We are continuing to work on a fix for this issue.
identified
We are aware of login issues affecting the Hearsay for Intune by Yext iOS application. We are working on a fix and will update as we have more information.
File assets are failing to load in customer accounts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we're monitoring the results
investigating
File assets are failing to load in customer accounts
New Pages Deployment Errors
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are observing restored functionality but will continue monitoring as the Guthub incident is still ongoing
identified
New Pages deployments are currently failing due to an outage with our repository provider, Github. We are monitoring their status at https://www.githubstatus.com/
Image Serving Partially Degraded
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have remediated the errors. We will continue to monitor the situation.
investigating
We are still investigating the image loading failures and are working with our CDN provider to assess the issue
investigating
A subset of images are failing to load on our customer's Pages and Search responses.
Increased error rate for Events API in the US
critical Source not attested
Last archived state: resolved
View archived record details
identified
The measures we have taken to help alleviate the problem are having some benefit and more events are being accepted. We continue to work on resolving the underlying cause.
identified
We have identified the source of intermittent latency increases in the Events API in the US partition. We have taken some measures to help alleviate the problem and are working on a full resolution.
monitoring
A workaround has been implemented and the Events API is now accepting events once again. We are working to resolve the underlying issue.
investigating
We are investigating indications of an increased error rate in the Events API in the US partition.
Hearsay Platform Errors
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to implement the fix and will provide another update as soon as more information is available.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating reports of errors in Hearsay Platform.
Listings Update Delays
minor Source not attested
Last archived state: resolved
View archived record details
identified
The queues are about halfway through catching up; we will continue to provide updates as the system returns to normal behavior.
identified
We have identified an issue that is delaying Listings updates since Tuesday July 14th, 11:17 PM EST. We have implemented a fix to resume these updates, but the queue will take some time to become current; we will update as the system catches back up.