Current answer
Yext experienced a minor incident: Inbound Voice Service Degradation. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Hearsay Relate
Incident Timeline
Monitoring
A fix has been deployed to address the inbound voice issue affecting a subset of users.
Sep 3, 2026 at 4:55 PM UTC
Identified
We are currently investigating an issue affecting inbound voice services for a subset of users. Impacted users may experience issues receiving inbound calls.
Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. Outbound voice services are not currently known to be affected.
We will provide another update as more information becomes available.
Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. Outbound voice services are not currently known to be affected.
We will provide another update as more information becomes available.
Sep 3, 2026 at 4:26 PM UTC
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