Partial outage: Hearsay platform intermittently unavailable
View the provider incident record →Current answer
Yext experienced a major incident: Partial outage: Hearsay platform intermittently unavailable. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Hearsay Platform
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 2, 2026 at 3:40 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 2, 2026 at 3:21 PM UTC
Investigating
We are seeing degraded performance with some areas of the Hearsay application. We are actively investigating and will update shortly.
Sep 2, 2026 at 3:09 PM UTC
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