xMatters Outage History
Uptime record, past incidents, and downtime history for xMatters.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 90% | 10 | 1 |
| March 2026 | 96.8% | 31 | 1 |
| February 2026 | 100% | 19 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 60 Days)
Feb 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Issue Discovered - Service disruption in North American Region – API
Started: Apr 1, 2:06 PM
identified
The xMatters Incident Response team has identified an issue with the API for some clients located in the North America region which is causing some intermittent API timeouts. This is also causing issues with running reports in the system. We are currently investigating the issue and will update as information becomes available.
Apr 1, 2:30 PM
investigating
xMatters monitoring tools have identified a potential issue with the API for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Apr 1, 2:06 PM