xMatters Outage History
Uptime record, past incidents, and downtime history for xMatters.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 88.9% | 9 | 1 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 90.3% | 31 | 3 |
| April 2026 | 100% | 21 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Issue Discovered - Service disruption in North American Region - Multiple Services
Started: Jul 1, 7:53 PM
monitoring
The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Jul 1, 8:07 PM
investigating
xMatters monitoring tools have identified an issue with xMatters On-Demand for some clients located in the North America region, limited to one database cluster. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Jul 1, 7:53 PM
May 2026
Issue Discovered - Service disruption in Europe Region – Web User Interface
Started: May 1, 8:45 AM
monitoring
The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
May 1, 9:03 AM
identified
The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
May 1, 9:01 AM
investigating
xMatters have identified a potential issue with the xMatters Web User Interface for some clients located in the Europe region. Accessing some pages including Alert details produces an error. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support a...
May 1, 8:45 AM
April 2026
Issue Discovered - Service disruption in North American Region – API
Started: Apr 1, 2:06 PM
identified
The xMatters Incident Response team has identified an issue with the API for some clients located in the North America region which is causing some intermittent API timeouts. This is also causing issues with running reports in the system. We are currently investigating the issue and will update as information becomes available.
Apr 1, 2:30 PM
investigating
xMatters monitoring tools have identified a potential issue with the API for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Apr 1, 2:06 PM