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89.8%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting our platform. Customers may encounter errors or experience delays when using Workato. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue impacting SQL Transformations. Customers may encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. We will share additional information as soon as it is available.
September 2026
Errors in Databricks connector for Azure-hosted accounts
We have deployed a fix and are seeing improvement. We are continuing to monitor the platform to confirm deployments are completing normally. We will share additional information as soon as it is available.
identified
We are continuing to investigate a fix for this issue and will share additional information as soon as it is available.
identified
We have identified the underlying cause of the issue and are actively working on remediation. We will share further updates soon.
investigating
We are investigating an issue impacting Deployments and Recipe Lifecycle Management (RLCM). Customers may encounter errors preventing them from completing a deployment. We will share additional information as soon as it is available.
We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
identified
We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Recipes using the QuickBooks Online connector continue to encounter errors. This continues to track the external service provider's ongoing API degradation, and the provider has reported that a fix is in deployment on their side.
We will keep this incident open and continue monitoring until connector error rates return to normal levels.
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation. Workato's QuickBooks Online connector is experiencing issues owing to the external service provider's API degradation.
investigating
We are currently investigating issues related to Workato's QuickBooks Online connector. Customers may observe errors in QuickBooks Online actions, while triggers may experience delays in job creation. We will share additional information as soon as it is available.
Legacy Incident Archive
26 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Workday Get Report Action Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has identified the issue and taken steps to remediate it. We are seeing improvement and continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting the Workday connector Get Report action. Customers using this action may encounter job error and recipe failures. We will share additional information as soon as it is available.
May 2026
Workflow Apps Page Table Component Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified an issue affecting Workflow Apps. Customers may observe that the Page table component is not displaying existing records from data tables. We are actively working on remediation steps. We will share additional information as soon as it is available.
Custom Connector - Connection Issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting Custom Connectors. Some customers may observe "Failed to load connections" errors and recipe failures. We will share additional information as soon as it is available.
Audit Log Streaming Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
investigating
We are investigating an issue impacting the Audit Log Streaming Service. Some customers may observe delays in audit log replication, with log entries taking longer than expected to be delivered. We will share additional information as soon as it is available.
Degraded performance for Deployments, RLCM, and the Developer API MCP
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix for the issue and are monitoring the platform as it recovers.
identified
We are continuing to work on a fix for the issue and will provide additional updates as soon as they are available.
identified
We are currently investigating an issue affecting Deployments, Recipe Lifecycle Management (RLCM), and the Developer API MCP. Customers may observe a "No such file or directory" error when attempting to deploy recipes or RLCM manifests, or use tools from the Developer API MCP. We will share additional information as soon as it is available.
Genie Conversation Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue affecting the Genie Conversation service. Some customers may observe conversation pages not reflecting new chat events and Genie test mode not functioning as expected. We are actively working on remediation steps. We will share additional information as soon as it is available.
Platform Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
Workato Go Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to investigate the issue affecting Workato Go, which is related to an ongoing incident with AWS. The following capabilities are currently impacted:
- Access to Workato Go is unavailable
- Knowledge base creation is impacted as ingestion services are currently down
- Knowledge base retrieval is unavailable; data from configured knowledge bases cannot be retrieved until this issue is resolved
We are actively monitoring the situation and will provide further updates.
Refere...
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting access to Workato Go. Some users may experience difficulties loading the application. Our team is actively working to restore full access and will provide updates as the situation develops.
April 2026
Unable to View Conversations Page
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue where users are unable to view the Conversations page and may encounter a server error. We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
Salesforce Upload Action Failure
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
Remediation steps for the Salesforce connector issue are currently in progress. We will provide an update as soon as it is available.
identified
We have identified an issue with the Salesforce connector. Customers may encounter Internal Errors when using the upload action. We are actively working on remediation and will share additional information as soon as it is available.
