Workato Outage History
Daily status observations, past incidents, and reported issue history for Workato.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Unable to Rename or Move Projects and Folders
Started:
Workspace Administration
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
A fix has been prepared, and our team is working to release it as soon as possible. We will provide an update once the fix is deployed.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting projects and folders. Customers may encounter errors when renaming or moving them. Users who are the workspace owner are not affected and can perform these actions in the meantime. We will share additional information as soon as it is available.
Degraded AIRO knowledge responses
Started:
investigating
Beginning at approximately 22:00 UTC on 5 August 2026, customers using AIRO may experience slow or failed responses to knowledge-related questions — for example, "What are pub sub limits in Workato?" Affected requests may take significantly longer than usual to return, and a subset may fail to return an answer at all. Recipe building and other AIRO workflows are operating normally. We are aware of the issue and our engineering team is actively working to resolve it. We will post an update a...
Delays in Genie conversation history
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting the Genie conversation page. Customers may experience delays when viewing new chat messages and conversations in their conversation history. We will share additional information as soon as it is available.
July 2026
Issue with Slack App Creation
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
www.workato.com Unavailability
Started:
investigating
We're aware that www.workato.com is currently unavailable and our team is actively investigating the issue. We will share additional information as soon as it is available. app.workato.com remains available and is not affected.
Issues with Copilot and AI by Workato
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.
June 2026
Event Streams Performance Degradation
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation. We will share additional updates as soon as they are available.
investigating
We are investigating an issue impacting Event Streams. (Customers may be unable to publish events to event streams.) We will share additional information as soon as it is available.
Workato Genies Delays in Responding
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are currently investigating an issue affecting Workato Genies, where Genies are experiencing delays in responding to user queries. We will share additional information as soon as it is available.
Workato Genies Not Responding
Started:
monitoring
Workato Genies should now be responding to user queries normally. We are continuing to monitor the platform as it recovers.
investigating
We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.
Issue with Genie Conversations
Started:
investigating
We are investigating an issue impacting Workato Genies. Customers may encounter errors or experience delays when interacting with Genies. We will share additional information as soon as it is available.
Workday Get Report Action Degradation
Started:
monitoring
Our team has identified the issue and taken steps to remediate it. We are seeing improvement and continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting the Workday connector Get Report action. Customers using this action may encounter job error and recipe failures. We will share additional information as soon as it is available.
May 2026
Workflow Apps Page Table Component Degradation
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified an issue affecting Workflow Apps. Customers may observe that the Page table component is not displaying existing records from data tables. We are actively working on remediation steps. We will share additional information as soon as it is available.
Custom Connector - Connection Issues
Started:
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting Custom Connectors. Some customers may observe "Failed to load connections" errors and recipe failures. We will share additional information as soon as it is available.
Audit Log Streaming Service Degradation
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
investigating
We are investigating an issue impacting the Audit Log Streaming Service. Some customers may observe delays in audit log replication, with log entries taking longer than expected to be delivered. We will share additional information as soon as it is available.
Degraded performance for Deployments, RLCM, and the Developer API MCP
Started:
monitoring
We have deployed a fix for the issue and are monitoring the platform as it recovers.
identified
We are continuing to work on a fix for the issue and will provide additional updates as soon as they are available.
identified
We are currently investigating an issue affecting Deployments, Recipe Lifecycle Management (RLCM), and the Developer API MCP. Customers may observe a "No such file or directory" error when attempting to deploy recipes or RLCM manifests, or use tools from the Developer API MCP. We will share additional information as soon as it is available.
Genie Conversation Service Degradation
Started:
identified
We have identified an issue affecting the Genie Conversation service. Some customers may observe conversation pages not reflecting new chat events and Genie test mode not functioning as expected. We are actively working on remediation steps. We will share additional information as soon as it is available.
Platform Service Disruption
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
Workato Go Service Disruption
Started:
identified
We are continuing to investigate the issue affecting Workato Go, which is related to an ongoing incident with AWS. The following capabilities are currently impacted:
- Access to Workato Go is unavailable
- Knowledge base creation is impacted as ingestion services are currently down
- Knowledge base retrieval is unavailable; data from configured knowledge bases cannot be retrieved until this issue is resolved
We are actively monitoring the situation and will provide further updates.
Refere...
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting access to Workato Go. Some users may experience difficulties loading the application. Our team is actively working to restore full access and will provide updates as the situation develops.
April 2026
Unable to View Conversations Page
Started:
identified
We have identified an issue where users are unable to view the Conversations page and may encounter a server error. We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
Salesforce Upload Action Failure
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
Remediation steps for the Salesforce connector issue are currently in progress. We will provide an update as soon as it is available.
identified
We have identified an issue with the Salesforce connector. Customers may encounter Internal Errors when using the upload action. We are actively working on remediation and will share additional information as soon as it is available.
Projects converting to Workflow App projects on update
Started:
monitoring
We have identified an issue where updating a project (such as renaming) also converted it into a Workflow App project. Affected customers may also see a "Workflow App project was created" entry in their Activity Logs. A fix has been deployed to prevent this from occurring. We are now working on reverting the affected projects to their original state. No data loss or disruption to existing recipes or jobs has occurred
Database Connectors Connector Errors
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
investigating
We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.
March 2026
Message template by Workato actions generate Internal Errrors
Started:
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We are working on the issue impacting "Message template by Workato" connector. Customers may encounter Internal Errors when using actions. We will share additional information as soon as it is available. We have identified the underlying cause of the issue and are actively working on remediation.
VUA app connections failing for MCP and Genies
Started:
identified
We have identified the underlying cause of an issue impacting Verified User Access (VUA) app connections and are actively working on remediation. Customers may encounter a "Failed to establish connection" error when attempting to connect apps (such as Google Drive, Gmail, Salesforce, or other OAuth-based connectors) through MCP servers or Genies using Verified User Access. We will share additional information as soon as it is available.
Workato Agent Studio Knowledge Base issue
Started:
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.
FileStorage Page Navigation Issue
Started:
monitoring
The fix has been deployed. We are monitoring to confirm the issue is fully resolved.
identified
A fix has been prepared and our team is working to release it as soon as possible. We will provide an update once the fix is deployed.
identified
We are continuing to work on a fix for this issue. We will share additional information as soon as it is available.
identified
We have identified an issue affecting the FileStorage tool in the Workspace UI. Customers navigating to FileStorage via the sidebar may encounter an "Oops! That page doesn't exist" error. The root cause has been identified and a fix is in progress. As a workaround, customers can access FileStorage directly at https://app.workato.com/files/management. We will share additional information as soon as it is available.