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89.8%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting our platform. Customers may encounter errors or experience delays when using Workato. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue impacting SQL Transformations. Customers may encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. We will share additional information as soon as it is available.
September 2026
Errors in Databricks connector for Azure-hosted accounts
We have deployed a fix and are seeing improvement. We are continuing to monitor the platform to confirm deployments are completing normally. We will share additional information as soon as it is available.
identified
We are continuing to investigate a fix for this issue and will share additional information as soon as it is available.
identified
We have identified the underlying cause of the issue and are actively working on remediation. We will share further updates soon.
investigating
We are investigating an issue impacting Deployments and Recipe Lifecycle Management (RLCM). Customers may encounter errors preventing them from completing a deployment. We will share additional information as soon as it is available.
We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
identified
We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Recipes using the QuickBooks Online connector continue to encounter errors. This continues to track the external service provider's ongoing API degradation, and the provider has reported that a fix is in deployment on their side.
We will keep this incident open and continue monitoring until connector error rates return to normal levels.
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation. Workato's QuickBooks Online connector is experiencing issues owing to the external service provider's API degradation.
investigating
We are currently investigating issues related to Workato's QuickBooks Online connector. Customers may observe errors in QuickBooks Online actions, while triggers may experience delays in job creation. We will share additional information as soon as it is available.
Legacy Incident Archive
26 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Unable to Rename or Move Projects and Folders
minorSource not attested
Last archived state: resolved
View archived record details
Workspace Administration
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
A fix has been prepared, and our team is working to release it as soon as possible. We will provide an update once the fix is deployed.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting projects and folders. Customers may encounter errors when renaming or moving them. Users who are the workspace owner are not affected and can perform these actions in the meantime. We will share additional information as soon as it is available.
Degraded AIRO knowledge responses
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Beginning at approximately 22:00 UTC on 5 August 2026, customers using AIRO may experience slow or failed responses to knowledge-related questions — for example, "What are pub sub limits in Workato?" Affected requests may take significantly longer than usual to return, and a subset may fail to return an answer at all. Recipe building and other AIRO workflows are operating normally. We are aware of the issue and our engineering team is actively working to resolve it. We will post an update a...
Delays in Genie conversation history
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting the Genie conversation page. Customers may experience delays when viewing new chat messages and conversations in their conversation history. We will share additional information as soon as it is available.
July 2026
Issue with Slack App Creation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
www.workato.com Unavailability
Source not attested
Last archived state: resolved
View archived record details
investigating
We're aware that www.workato.com is currently unavailable and our team is actively investigating the issue. We will share additional information as soon as it is available. app.workato.com remains available and is not affected.
Issues with Copilot and AI by Workato
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
investigating
We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.
June 2026
Event Streams Performance Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation. We will share additional updates as soon as they are available.
investigating
We are investigating an issue impacting Event Streams. (Customers may be unable to publish events to event streams.) We will share additional information as soon as it is available.
Workato Genies Delays in Responding
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
identified
We have identified the underlying cause of the issue and are actively working on remediation.
investigating
We are currently investigating an issue affecting Workato Genies, where Genies are experiencing delays in responding to user queries. We will share additional information as soon as it is available.
Workato Genies Not Responding
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Workato Genies should now be responding to user queries normally. We are continuing to monitor the platform as it recovers.
investigating
We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.
Issue with Genie Conversations
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue impacting Workato Genies. Customers may encounter errors or experience delays when interacting with Genies. We will share additional information as soon as it is available.
