Workato Outage History — Downtime & Incident Records

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
April 2026	100%	10	0
March 2026	83.9%	31	5
February 2026	86.4%	22	3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 63 Days)

Feb 7 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026

Message template by Workato actions generate Internal Errrors

major

Started: Mar 30, 4:39 PM

monitoring

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

Mar 30, 7:21 PM

identified

We are working on the issue impacting "Message template by Workato" connector. Customers may encounter Internal Errors when using actions. We will share additional information as soon as it is available. We have identified the underlying cause of the issue and are actively working on remediation.

Mar 30, 4:39 PM

VUA app connections failing for MCP and Genies

minor

Started: Mar 26, 11:32 PM

identified

We have identified the underlying cause of an issue impacting Verified User Access (VUA) app connections and are actively working on remediation. Customers may encounter a "Failed to establish connection" error when attempting to connect apps (such as Google Drive, Gmail, Salesforce, or other OAuth-based connectors) through MCP servers or Genies using Verified User Access. We will share additional information as soon as it is available.

Mar 26, 11:32 PM

Workato Agent Studio Knowledge Base issue

major

Started: Mar 19, 10:53 AM

identified

We are continuing to work on a fix for this issue.

Mar 19, 1:41 PM

identified

We are continuing to work on a fix for this issue.

Mar 19, 10:53 AM

identified

We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.

Mar 19, 10:53 AM

FileStorage Page Navigation Issue

minor

Started: Mar 12, 8:11 AM

monitoring

The fix has been deployed. We are monitoring to confirm the issue is fully resolved.

Mar 12, 1:02 PM

identified

A fix has been prepared and our team is working to release it as soon as possible. We will provide an update once the fix is deployed.

Mar 12, 12:05 PM

identified

We are continuing to work on a fix for this issue. We will share additional information as soon as it is available.

Mar 12, 9:37 AM

identified

We have identified an issue affecting the FileStorage tool in the Workspace UI. Customers navigating to FileStorage via the sidebar may encounter an "Oops! That page doesn't exist" error. The root cause has been identified and a fix is in progress. As a workaround, customers can access FileStorage directly at https://app.workato.com/files/management. We will share additional information as soon as it is available.

Mar 12, 8:11 AM